Security is the key to our shared success. Each element of OpinionPLUS is designed to fiercely protect our members’ privacy and information. We make no distinction between “personal” and “non-personal” information — we protect both equally. And we are 100% transparent with our members about our policies, their data, and how to safely leave our programs.
Any information conveyed to our clients is on an anonymous basis, unless specifically approved by a Member through a proactive, opt-in choice.
Information We Collect
We request the following data from you:
- Contact information, e.g. your name and email address
- Unique identifying information such as a password. Your password is stored with encryption and is not visible to the OpinionPLUS support team. is encrypted and is not available
We also collect the following demographic information and use it determine which surveys you may be eligible for:
- Date of Birth
- Marital Status
- Health Information
- Employment/Industry Focus
We use this information to:
- Develop site updates to improve user experience
- Respond to customer service requests
- Administer your account and reward points
- Send you quarterly newsletters
- Administer targeted surveys and product tests
We may provide your personal information to companies that provide services to help us with our business activities such as sending you newsletters. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may also disclose your personal information as required by law, such as to comply with a subpoena or similar legal process; when we believe in good faith that disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request. If OpinionPLUS is involved in a merger, acquisition, or sale of any portion of its assets, you will be notified via email and/or via a prominent notice on this web site. Any change in ownership or transferral of your personal information will only be done with the express content of you, the membership.
Clients are only permitted to interact directly with the OpinionPLUS membership through approved and member consented activities. All other member communications will be through OpinionPLUS.
Followup Contacts and/or In-Person Opportunities
OpinionPLUS will oversee and approve all member and client communication in the event that our client wishes to include you in an interview, product test, or other service beyond the scope of OpinionPLUS. If any of our clients or partners require a follow up or validation of a specific member, we will notify them within the survey invitation emails.
OpinionPLUS stores personal and survey data in a server environments through the Kinesis Panel Platform. Our data architecture is designed to never allow any Client or third party access to individual member data, or to correlate any data that might identify a participant.
When you enter sensitive information (such as health information) on our forms, we encrypt the transmission of that information using secure socket layer technology (SSL).
We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
Members are assigned a non-traceable unique OpinionPLUS username that allows only OpinionPLUS to certify the authenticity of information we send to our clients. Our system is built to prevent the revealing of any individual identity.
User Access and Choice
If your personal information changes, or if you no longer desire our service, you may correct, update, or amend it by making the change on your account information page or by emailing us through our contact form at OpinionPLUS. We will respond to your request to access within 30 days.
Want to leave OpinionPLUS? You can do so in your member account. We will remove all personal, demographic, and member information from our databases (except for information required by law). We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Browser Cookies and Tracking Technologies
We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. Session cookies enable OpinionPLUS to track your progress specific to studies you elect to participate in. A persistent cookie remains on your hard drive for an extended period of time. Persistent cookies enable OpinionPLUS to mark your progress in a specific study, should you decide to leave the study and return at a later time to finish. You can remove persistent cookies by following directions provided in your Internet browser’s “help” directory.
If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.
Our third party partners employ clear gifs (a.k.a. Web Beacons/Web Bugs), images, and scripts that help them better manage content on our site. We do not tie the information gathered to our Customers’ or Users’ personal information.
As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.
We do not link this automatically-collected data to personal information. [IP addresses are tied to personal information to prevent a single user from attempting to acquire multiple OpinionPLUS accounts.
Links to Third Party Sites
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, please use our Contact Form
Social Media Widgets
Have a question or concern that we have not yet covered on our website? OpinionPLUS has a dedicated support team ready to help you! Please email us through our Contact Form or you can reach us the old fashioned way via the USPS: